Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have when using Online Downloader.
Last updated: May 30, 2026
1. Introduction
Welcome to Online Downloader ("we," "our," or "us"). Online Downloader is a free online tool that allows users to download publicly available videos and media from supported social media platforms by pasting a link.
This Privacy Policy describes how we handle information when you visit our website at Online Downloader and use our services. By accessing or using Online Downloader, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
When you use our contact form, we may collect your name, email address, subject, and message content so we can respond to your inquiry.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- Browser type and version
- Device type and operating system
- IP address (in anonymized or aggregated form where possible)
- Pages visited and time spent on the site
- Referring website or search terms
2.3 Video URLs You Submit
When you paste a video link into our downloader, we process that URL temporarily to retrieve publicly available media information. We do not require you to create an account to use our service.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Online Downloader downloader service
- Process video link requests and deliver download options
- Respond to your questions and support requests
- Improve website performance, security, and user experience
- Monitor usage trends and fix technical issues
- Comply with applicable legal obligations
4. What We Do Not Do
Online Downloader is designed with privacy in mind. Specifically:
- We do not store downloaded video or image files on our servers
- We do not sell your personal information to third parties
- We do not require registration or login to use the downloader
- We do not access private or password-protected content
5. Cookies and Similar Technologies
We may use cookies and similar technologies to remember your preferences (such as theme settings), analyze site traffic, and improve our services. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
6. Third-Party Services
Our website may use third-party services such as analytics providers, content delivery networks, or advertising partners. These third parties may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.
Online Downloader is not affiliated with, endorsed by, or sponsored by Instagram, TikTok, YouTube, Facebook, Twitter/X, or any other social media platform. All trademarks belong to their respective owners.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Video URLs and download requests are processed on the fly and are not stored permanently on our servers.
8. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Online Downloader is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.
10. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
11. International Users
Online Downloader may be accessed from users around the world. If you access our service from outside your country of residence, your information may be transferred to and processed in countries with different data protection laws than your own.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of Online Downloader after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@onlinedownloader.com
- Contact form: Contact Us page